Privacy Policy

​

VoloX User Privacy Policy

 

Organization Name: VoloFleet Logistics Holdings Corporation, VoloX LLC, and VoloStar LLC hereafter known as “VoloX”

 

1. Introduction

This Privacy Policy explains how "VoloX" collects, uses, discloses, and protects your personal information when you use our software applications and services ("Services"). By using our Services, you agree to the terms outlined in this policy.

 

2. Information We Collect

 

2.1 Personal Information

Information you provide directly, such as your name, email address, phone number, and payment details.

Information collected through your interactions with our Services, such as account settings, preferences, and support requests.

 

2.2 Usage Data

Technical data such as your IP address, browser type, device information, and operating system.

Behavioral data, including pages visited, time spent on the app, and interaction patterns.

 

3. How We Use Your Information

 

To provide and improve our Services.

To communicate with you regarding updates, promotions, and support.

To personalize your experience and provide recommendations.

To comply with legal obligations and enforce our Terms of Service.

 

4. Sharing Your Information

 

We may share your information with third parties:

Service Providers: To perform functions like payment processing, analytics, and customer support.

Legal Requirements: To comply with applicable laws or respond to lawful requests.

Business Transfers: In connection with mergers, acquisitions, or sales of assets.

 

VoloX remains responsible and liable under the EU-U.S. DPF Principles, the UK extension to the EU-U.S, and/or the Swiss-U.S. DPF Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles unless VoloX proves that it is not responsible for the event giving rise to claimed damages.

 

5. Data Security

 

We employ industry-standard measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights

 

Depending on your jurisdiction, you may have rights to:

Access and obtain a copy of your data.

Correct or delete your personal information.

Restrict or object to the processing of your data.

Withdraw consent where processing is based on consent.

Cancel participation in our services.

 

If personal data covered by this Privacy Policy is to be used for a new purpose that is materially different from that for which the personal data was originally collected or subsequently authorized, or is to be disclosed to a non-agent third party in a manner not specified in this Policy, VoloX will provide you with an opportunity to choose whether to have your personal data so used or disclosed. Requests to opt out of such uses or disclosures of Personal Data should be sent to us as specified in the "How to Contact Us" section below.

 

Certain personal data, such as information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, is considered "Sensitive Information." VoloX will not use Sensitive Personal for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual unless VoloX has received your affirmative and explicit consent (opt-in).

 

VOLOFLEET LOGISTICS HOLDINGS CORPORATION is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission

 

We encourage users to understand principles we adhere to under the Data Privacy Framework: https://www.dataprivacyframework.gov/framework-article/6%E2%80%93ACCESS and https://www.dataprivacyframework.gov/framework-article/3%E2%80%93ACCOUNTABILITY-FOR-ONWARD-TRANSFER

 

VOLOFLEET LOGISTICS HOLDINGS CORPORATION complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce. VOLOFLEET LOGISTICS HOLDINGS CORPORATION has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

​

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, VOLOFLEET LOGISTICS HOLDINGS CORPORATION commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF should first contact our support team at: [email protected]

​

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, VOLOFLEET LOGISTICS HOLDINGS CORPORATION commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF to JAMS, an alternative dispute resolution provider based in JAMS. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. The services of JAMS are provided at no cost to you.

 

If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanism. With respect to personal data received or transferred pursuant to the Data Privacy Framework. 

 

7. Changes to This Policy

 

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the Services constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

 

8. How To Contact Us

 

If you have questions about this Privacy Policy, contact us at:

Email: [email protected]

Mail: VoloX 550 North Reo Street Suite 300 Tampa, FL 33609

​​

Effective Date: July 16, 2025

Approved By: Randal Melder, DPO